Terms of Service

Who we are

Our website address is: https://harmonyclark.au

Harmony Clark Creations: ABN: 61 792 995 640

Use of the Harmony Clark Creations (“we, our, us”) website or the contracting of our services is acknowledgement and acceptance of the company’s terms and conditions as detailed on this page.

We are committed to delivering your project in accordance with these Terms of Service.

In these Terms of Service, we use the term “customer”, “you” or “your” to refer to a person who uses our website or engages our services.

Confidentiality, Ownership, and Copyright of Documents

We are committed to providing a secure, reliable, and confidential service to our customers and use SSL (secure socket layer) technology to ensure the security of file transfers.

For information on our privacy policy, please view the Privacy Policy page.

We take the protection of intellectual copyright, classified material, and other forms of confidential documents very seriously. Our customers retain sole copyright, ownership, and control over all materials submitted to us for word processing, formatting, proofreading, or any other services, including any materials subsequently created or developed by us.

Accuracy of Customer Information

The customer is responsible for providing true and accurate information with respect to the customer’s name, address, phone number, email address, and all payment details. Failure to provide correct and accurate information can result in a refusal to provide service. The customer assumes all responsibility for any problems, errors, and issues, as well as legal liability, resulting from such false information. All information submitted by the customer is confidential and secure. Please read our Privacy Policy for more details.

The customer is responsible for providing accurate and descriptive requirements to Harmony Clark Creations at the time of submitting a job, or prior to a quote being issued. These requirements form the scope of work. The customer assumes all responsibility for any problems, errors, and issues, as well as legal liability resulting from an incorrect or incomplete scope of work. Variations can be negotiated and will be charged appropriately.

Content of Submitted or Created Materials

Customers are advised that plagiarism and breach of copyright are serious offenses. Harmony Clark Creations reserves the right to decline requests for price quotes from any potential customers provide submissions that involve the reworking of plagiarized content. In situations where copyright infringement or plagiarism is discovered or suspected after a document has been accepted for our services, customers are advised of the serious nature of such breaches and services will not proceed.

While we recognize the right to free speech, we reserve the right to refuse to work on any document that advocates or incites violence, hatred, or discrimination, as well as any document that is obscene or pornographic, or in contravention of national and international laws.

Users of our website are prohibited from posting or transmitting to the site any material that is virus infected, unlawful, threatening, libellous, defamatory, obscene, or pornographic, as well as any other material that would violate any law.

The information contained in customer documents worked on by us may include opinions or views that are not those of Harmony Clark Creations, or any person associated with us. Harmony Clark Creations is not responsible or liable in relation to the use of any information contained in your documents including misleading or defamatory statements, or the infringement of third-party copyright.

Refusal or Denial of Service

Harmony Clark Creations reserves the right to deny or refuse service to any customer or prospective customer for any reason and without explanation.

Service Quality and Standards

We strive to provide complete satisfaction to our customers through quality, ethical services. All work is performed to a high and exacting standard. However, we do not guarantee that proofread documents are ‘perfect’ or ‘error-free.’

We are not liable for incidental, indirect, consequential, special, punitive, or exemplary damages, including lost revenues or profits, loss of business, or loss of data related to this service. This exemption applies to any claim, loss, or injury based on errors, omissions, interruptions, or any other inaccuracies that may appear on the Harmony Clark Creations website or in any customer document that we have worked on.

We are not obligated to refund the cost of the service in the case of a document being less than perfect. We request that you contact us if not completely satisfied with the service and we will make every effort to remedy the situation.

The customer is responsible for reviewing the finished document upon completion and contacting us should any errors be discovered. We will correct any outstanding issues with any document, provided that they are within the scope of work and that you advise us of the issues within 120 days from the time of job completion.

Ownership and Copyright of Business Names and Website Content

The Harmony Clark Creations website (https://harmonyclark.au) and the business name ‘Harmony Clark Creations’ are owned and operated by Harmony Clark Creations. All material on this site, are protected by Australian and international copyright laws. These names and the website content cannot be used, copied, reproduced, republished, transmitted, printed, or modified without the express permission of Harmony Clark Creations.

We appreciate anyone wishing to link to the Harmony Clark Creations website or advertise our services and request that you please contact us first for clarification and approval.

Financial Fraud or Theft

Harmony Clark Creations is not liable for the fraudulent use of any credit card or other payment method that may be used to purchase its services.

Indemnity

The customer agrees to indemnify and hold us harmless from any claim or demand, including reasonable fees and costs for the service of an attorney, or as may be made by any third party due to or arising from use of the site or service, or violation of the Terms of service by the customer, or infringement of any intellectual property or other right of any person or entity by the customer.

We give no assurances or warranty regarding the accuracy, currency, or applicability of any of the website contents in relation to specific situations and particular circumstances and disclaims all liability with respect to such information.

Technical Disclaimer

Harmony Clark Creations is not liable or responsible for service delays resulting from unforeseen circumstances, such as technical problems, including server or connection issues that are beyond our control. We will make every effort to meet deadlines and will ensure consistent communication with customers in the case of technical problems.

Harmony Clark Creations is not liable or responsible for any damage to computer hardware or software arising from the distribution of a computer virus through the use of our website or system.

Termination of Service and Contractual Obligations

In the event a customer violates any or all of the Terms of Service contained in this document, we reserve the right to terminate all service and contractual obligations with the customer. Furthermore, we may, at our discretion, discontinue or terminate operation of our website, services, or trading name at any time and for any reason. In this circumstance, we will endeavour to advise customers of the changes.

A contract between Harmony Clark Creations and the customer commences as soon as the customer has submitted payment for the service and the payment has been received by us. When payment is received, the customer has confirmed that the work is to commence.

Should the customer wish to cancel the service once work has commenced, a refund will be paid to the customer and may incur any associated cost incurred by Harmony Clark Creations, including bank and transfer fees, as well as administrator and service provider costs.

Failure by the customer to provide correct and accurate information in the statement of work may result in the cancellation of a transaction. Where a transaction is cancelled due to a breach of these terms and conditions, a refund will be offered to the customer of all money paid less any associated cost incurred by us, including bank or transfer fees and service provider costs.

We reserve the right to cancel service to any customer when a virus is suspected in submitted documents. In the case of a transaction, a refund will be issued less any associated cost incurred by us, including bank and transfer fees, service provider costs, and virus removal costs.

Changes to these Terms of Service

This Policy may be updated from time to time. Any updates will be noted on the website https://harmonyclark.au. It is advisable to check this policy for updates.

Destruction of Personal Information

Harmony Clark Creations will destroy/delete all personal information from our systems when it is no longer required by us or in accordance with applicable laws.

All documents are automatically and permanently deleted from our system within 120 days of job closure, unless otherwise requested by the customer.

Versions and Revisions

Revision of Terms of Service due: 10 December 2025